Can I cancel/adjust my order?

Orders can be adjusted or cancelled prior to the dispatch of kits (call us on 0800 193 3362).  Once kits have been dispatched, if you need to adjust your order, please call our friendly customer services team who will be able to discuss your requirements and offer the most appropriate solution.


Other FAQs

What do I get for my money?

Do you offer bulk discounts?

How can I pay for my kits?

What if I need a VAT receipt?

How quickly can you send my kits?

Can I cancel/adjust my order?

What if my kits don't arrive as expected?

What service levels do you offer?


Don't forget our customer services team are on hand to provide any help and assistance you might need. Please don't hesitate to call us, our friendly and experienced advisers will be pleased to answer any questions you might have about our services.